Sales Supervisor/ TDS

Gain new weighted customers and expand the existing customer database by leading and coaching the team, while representing customers within JICE.

• Establish and communicate clear, individualized targets for each team member in alignment with the company's overall objectives.
• Review team performance against set targets in weekly meetings and implement corrective actions as required.
• Ensure thorough understanding and precise execution of all company programs and policies across the team.
• Onboard, prepare, and train both new and existing employees to maintain a high-performing sales force.
• Ensure 100% completion of the Advantage Territory University program across all routes, with daily monitoring and tracking.
• Lead and facilitate effective problem-solving initiatives within the team and the market.
• Assess employee performance through accompanied fieldwork and practical training sessions, providing constructive feedback to drive sales team development.
• Maintain comprehensive records of all fieldwork visits and market tours to monitor progress and ensure accountability.
• Conduct regular weekly and monthly team meetings focused on coaching, development, and performance improvement.
• Execute a minimum of 10 accompanied customer representative visits on a monthly basis.
• Conduct routine cooler counts to ensure proper placement, availability, and compliance.
• Cascade all training courses and sessions received from the company to the sales team in a timely manner.
• Conduct in-depth analysis of area performance to identify trends, gaps, and growth opportunities.
• Track and follow up on all customer complaints received through the Customer Service Center, ensuring timely resolution.
• Maintain continuous field presence within the designated area to stay informed of customer needs and identify development opportunities.
• Communicate all trade offers, campaigns, and company-initiated programs to customers promptly and effectively.
• Ensure that barcodes and customer service stickers are properly displayed and affixed at all customer outlets.

Proficiency in Microsoft Office Suite.

Strong command of both English and Arabic languages, written and verbal. 

Valid driving license.

Business Administration, or any other related field