Sales Capability Sr. Supervisor

Scope of Work:

Develop sales capabilities and in-market execution by leading the implementation and sustainment of field-ready best practice & equipment’s tools.

Key Accountabilities:

People capability & Best Practice Tool’s agenda:

• Lead the implementation & sustainability of sales / BPT's (Best Practices Tool) agenda for the sales team. 
• Lead sales training agenda with alignment of SDM, ASM’s & HR. Effective rollout and execution of field training agenda, to ensure regular coaching of frontline team is aligned with JICE capability agenda.
• Liaise with PepsiCo Sales Capability team in identifying the sales coaching modules suitable for JICE.
• Roll out and organize the Sales Modules across the sales function. Own and prepare the onboarding schedule for new sales function hires.
• Continuous development of ATU application to operate as per JICE ATU Standards.
• Review & analyzes sales channels performance by pack, by brand, monthly to submit Implementation plans and TU objectives accordingly.
• Implement and audit ATU (health check/ field check) across all channels.
• Track productivity / TU results (TU Process measure, Performance KPIs).
• Prepare and track sales & routes productivity KPIs’ dashboard.

Market Equipment agenda:

• Manage the relationship between the company and MEM service providers from all aspects (contract    Implementation, work processes, maintenance program & KPI’s).
• Monitor the implementation of all MEM service provider related activities.
• Introduce and sustain best practice processes and systems to enhance organizational efficiency.
• Manage the equipment’s refurbishment process efficiently as per MEM 2000 standards.
• Ensure that all customer complaints related to equipment are immediately covered as per company’s standards.
• Own & monitor preventive maintenance programs to minimize/reduce unnecessary investment.

Market Execution Audit agenda:

• Maintain field presence to follow up on market execution as per agreed standards.
• Highlight performance and identify gaps by these reports, accordingly, communicate to relevant ASM.
• Manage field monitoring team to deliver a structured market audit.

• Strong coaching and communications skills.
• Excellent presentation and facilitation skills.
• Problem-solving ability & managing front line performers.
• Ability to align and motivate the team.
• Self-motivated.
• Excellent computer skills; including MS Office applications.
• Proficient in both Arabic & English.
• Excellent numerical reasoning and analysis skills.

Business Management